Privacy Policy

Last updated: September 9, 2026

Indie Market LLC ("Indie Market," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, submit forms, create an account, connect a Shopify store, or use Indie Market's services.

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

Shopify and Store Information

When you connect your Shopify store, Indie Market may access information authorized through the Shopify integration that is necessary to provide the Services. This may include product, collection, inventory, pricing, order, store configuration, and other commerce information permitted by your Shopify authorization.

Information Collected Automatically

When you visit our website or use the Services, we and our service providers may automatically collect information such as:

2. How We Use Information

We may use information to:

3. Analytics and Cookies

Indie Market may use cookies, local storage, analytics technologies, and similar tools to understand how visitors and merchants interact with our website and Services.

These technologies may collect device, browser, usage, and interaction information. You may be able to control certain cookies through your browser or device settings.

4. How We Disclose Information

We may disclose information to service providers that help us operate Indie Market, including providers of hosting, cloud infrastructure, analytics, email, customer support, payment processing, and other business services.

We may also disclose information when necessary to comply with law, protect our rights or users, investigate fraud or security issues, or as part of a merger, acquisition, financing, or sale of all or part of our business.

Indie Market does not sell personal information for money.

5. Shopify

If you connect a Shopify store, information exchanged between Indie Market and Shopify may also be subject to Shopify's terms and privacy practices. We access Shopify information only as authorized through the integration and as necessary to provide Indie Market's Services.

6. Payment Information

Payments may be processed through third-party payment providers. When payment information is submitted directly to a payment provider, Indie Market may not receive or store complete payment card information.

7. Email Communications

We may send transactional messages relating to your account, requests, subscription, or use of the Services.

We may also send marketing or product communications. You can unsubscribe from marketing emails using the unsubscribe mechanism included in those messages. Transactional communications necessary to provide the Services may continue.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain business and legal records, resolve disputes, enforce agreements, protect against fraud and abuse, and satisfy applicable legal obligations.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, or deletion of certain information.

To make a privacy request, contact us at support@indiemarket.io. We may need to verify your identity before completing certain requests.

11. California Privacy Rights

California residents may have additional rights under applicable California privacy laws. Depending on whether those laws apply to Indie Market, these may include rights to know about personal information collected, request deletion or correction, and receive information about how personal information is used or disclosed.

Indie Market will not discriminate against you for exercising privacy rights available to you under applicable law.

12. Children's Privacy

Indie Market is a business service and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our website or merchant services.

13. Third-Party Services

Our Services may contain links to or integrate with third-party websites, applications, and services. Their privacy practices are governed by their own policies, and Indie Market is not responsible for those practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our Services and privacy practices evolve. When we make changes, we will update the "Last updated" date above.

15. Contact Us

For privacy questions or requests, contact: support@indiemarket.io